If yours isn't here, just WhatsApp us at +91 81493 80806 — we'd rather over-explain than have you wonder.
Is the audit really free? What's the catch?
No catch. We've found it's the most honest way to start a relationship — most brands sign with us after seeing one. The 4 hours of senior operator time is our cost of acquisition. Even if you never hire us, the PDF and the 5 quick wins are yours to keep.
Will you sign an NDA before I share account access?
Yes — automatically. A mutual NDA is emailed to you within 5 minutes of submitting the form. We never share, store or screenshot your seller credentials. The audit is reviewed by one senior operator only.
Do I need to give you full account access?
No. Read-only access on Seller Central and Flipkart Seller Hub is enough — you can revoke it any time. We can't make changes, even by accident. Step-by-step instructions are in the email after you submit.
What's actually in the 17-point audit PDF?
A 12-page custom report covering: listing health, A+ content gaps, ad waste & ACoS analysis, FBA fee leakage, account health risk, Buy Box ownership, hijacker scan, top 3 competitor gaps, BSR trajectory, returns analysis, brand registry status — and 5 prioritized quick wins your team can ship this week.
What if I'm pre-launch — no marketplace sales yet?
We do pre-launch audits too. They focus on listing strategy, category fit, BSR competitor mapping, pricing analysis and a 90-day launch playbook. Same 48-hour turnaround.
Do you only handle Amazon and Flipkart?
Those are our core. We also run Myntra, Meesho, JioMart, Ajio and Amazon Global on request. If they're relevant to your business, we'll include them in the audit at no extra cost.
What if I'm already with another agency?
Most brands who switch to us were already with one. The audit will show you exactly what your current team is missing — without any awkward conversations needed. You can use the findings to push them harder, or to talk to us. Up to you.
How is ShopSurge different from other agencies?
Three things. One — small senior pods, not account-manager-plus-intern models. Two — every retainer ships a live dashboard from week one, no monthly PDF chasing. Three — we have real marketplace operating experience, not just ad-buying experience.
